An Independent Approach: Cretcher-

Lynch is locally owned and operated, not the

branch office of a large corporation based

elsewhere. As an independent agency, we

combine personal attention,individualized

advice and value-added services with the

strength and competitive rates of underwrit -

ers nationwide. When one of our accounts

poses an unusual question or request that

requires a quick solution, we can make the

final decisions right here.

Understanding Your Business:

We believe that a strong dialog with clients

from day one is vital to understanding your

needs, your challenges and your business

aspirations . We listen so we can learn what is

important to you, evaluate your risks and

then apply our expertise to the priorities

that you define.

Our Strengths: We listen. We care. We create real solutions.

Building Strong Relationships:

Competitive premiums are important.

Equally important is developing long-

term client relationships that grow over

time through hard work,combined with

innovative ideas and a personal touch.

That commitment also includes a regular

review of each client’s needs to explore

long-term solutions relevant to today's

business challenges.

Streamlining Our Service: Being highly

responsive is a real key for us. We are

committed to giving prompt and accurate

attention to each and every one of our

clients’ requests for assistance with certifi-

cates, contract requirements, claims handling ,

loss control and other day-to-day service

needs. We also believe that proactive

services and regular involvement throughout

the year protects our clients’ ongoing

position in the insurance marketplace.